There is an old expression: You never get a second chance to make
good first impression. In a similar sense, a business career can
be damaged - possibly even fatally - by making one or more seemingly
minor errors or mistakes at any time during your employment, including
Presenting an unprofessional image. Allowing your office to
look like your college dorm room might be nostalgic to you,
but to visitors and co-workers a messy office indicates a lack
attention to detail.
Having what is commonly referred to as a "bad attitude." A
bad attitude is easy to spot but hard to define precisely. It
is likely that more people lose their jobs for a bad attitude
than for lack of the requisite skills.
In your rush to focus on meeting the needs of your company's
external customers, do not overlook the needs of your internal
customers. Being seen as unresponsive to your co-workers is
not good for your career.
Keep up with technological changes in your profession, or you
risk being seen as an antique at best --- and as expendable at
Never bad mouth management to other employees. Chances are
that whatever you say will get back to the people you said
it about - even when you thought you were speaking to someone
could trust and even if you told them that you were speaking
Don't miss deadlines - ever. Don't expect senior management
to understand or accept the excuse that unforeseen problems resulted
in missed deadlines.
Be a problem solver, not a complainer. Anyone can point out
problems. Talented and desirable employees are the ones that
can fix problems.
If you don't have time to complete a special assignment, don't
take it. If you accept it, make sure it is your top priority
and that the job is done right.
Marketing yourself when you believe that your job is at risk
may be "too little, too late." Make certain that what
you do gets noticed.
Remain marketable [to your own employer or another company]
by continually upgrading your skills throughout your career.
Don't steal anything ever from work. This includes office supplies,
equipment, and most importantly of all - Time.
Do not permit an "us against them" mindset in the
credit function. Your opposition is payment default and, to a
lesser extent, payment delinquency. The sales department, other
departments in the company and customers are not opponents -
they are your internal and external customers.
Failure to show initiative and leadership are the traits that
most companies do not want in their credit manager. Try to
be recognized for your dedication, drive, attention to detail,
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