My new accounts clerk also handles inquiries from trade creditors
and banks requesting credit ratings on customers. We require companies
making such inquiries to submit them to us by mail or fax. While
looking for a credit report on her desk, I spotted an "interesting" credit
inquiry sheet that had been faxed to us that day. On the left hand
side, it asked these standard questions:
What caught my attention were the questions on the right hand side.
We were asked to:
"Check Each of the Boxes Below that Applies to this
The choices were:
Prompt and satisfactory
Slow but considered good
Slow but considered satisfactory
Slow and unsatisfactory
Slow and not recommended
Takes unauthorized deductions
Regularly takes invalid claims
Placed for collection
I responded to this credit rating request by stating that we do
not offer any subjective ratings about our customers.
I encourage credit professionals to make sure that anyone providing
credit ratings knows not to respond to these types of compound questions.