It has been suggested that some people are born
organized, and that others are just naturally disorganized.
I believe that anyone can become better organized if doing
so is important enough to them. "Cursed" from birth by not
being born organized, I use the following tools to help me
to be more productive each day:
Forget about 'To-Do' lists. Create a 'Must-Do' list
every morning and complete it before leaving for the day.
Try to handle each document you touch only once.
Don't procrastinate when making credit decisions...but
don't guess. Gather the facts; consider them; make a decision
and act on it. Recognize that credit decisions don't get
easier with time...in fact they become more complicated
when the credit decision is delayed.
Don't over-analyze your decisions. Risk management is
an inexact process...and unfortunately some credit decisions
will result in bad debt losses. Once you accept this, it
becomes easier to live with the decisions you make.
Never write to a past due customer when you can call
them. This rule applies just as well to routine dunning
notices as it does to final demands for payment prior to
placing an account for collection.
Don't reinvent the wheel every time you must write a
letter. Develop, or purchase form letters for all occasions
- or at least for as many 'occasions' as possible.
When you delegate a task, make sure the person you are
asking to complete the task understands specifically what
you expect back from them, the deadline or due date, and
the importance of the assignment.
Write down your long-term goals, and then describe how
you plan to achieve them --- and when you plan to achieve
One note of caution: It is easy to backslide.
Once you have found ways to overcome the 'handicap' of having
poor organizational skills, avoid the tendency to slip back
into your old, bad habits. I have found that encouraging my
co-workers to adopt these ideas, or to adapt them in some way
that makes them more efficient and better organized helps me
to stay focused on staying organized.
Gregory Paul Dennis is a full time credit
professional, a part-time freelance writer and is currently
working toward his Master's Degree.