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We have been helping business succeed by providing commercial credit training services since 1989.

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Business Credit and Collection Management Articles

Increase Sales — Collect Them Quickly

  • In-House Staff Training
  • Credit and Collections Education
  • Commercial Credit Seminars
  • Collection Services and Negotiations
  • Credit Extension Services
  • Establishing Credit Policies
  • Staffing Recruitment or Outsourcing
  • Bankruptcy and Preference Counseling
Webinars & Seminar Schedule

Sept 9 '08

The Care and Feeding of Salespeople
Online Webinar, 1 hour - You will learn:

  • Why does the credit department usually loses in a power struggle with the sales department
  • How to deal with myths and misconceptions about the role of the credit and collection department
  • Ways to build bridges and mend fences between credit and sales
  • How to be proactive in helping the sales department to become more efficient
  • Ways to communicate more effectively with salespeople and with sales management
  • Why it is so important to have an open-door policy and what this really means as it relates to your interactions with salespeople and their customers
  • How to find the right balance between risk and reward for your company

Begins:
Sep 9 '08

Financial Statements:
Interpretation and Credit Risk Assessment

10 Week Course
Meets every Tuesday night for 10 weeks
6:00 pm - 9:00 pm
Roland DGA Corp., Irvine CA

Begins:
Sep 18 '08

Managing Marginal Accounts
This program will cover:

  • Introduction: What is a marginal risk
  • Why we sell to marginal risk accounts
  • Understanding your bargaining power with a marginal account and its limitations
  • Tools you can use to mitigate risk
  • Marginal account red flags: what they are and how to react
  • Options you should consider when things go badly with a marginal credit risk
Learn Negotiations • Customer Retention • International & Domestic Credit
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